Privacy Policy

Collecting Personal Information

When you visit the Site, we collect information about your device, your interaction with the Site, and information needed to process purchases. We may collect additional information when you contact customer support.

• Device information: browser version, IP address, time zone, cookie information, pages and products viewed, search terms, and Site interactions. This information helps the Site load correctly, supports security, and helps us understand Site usage.
• Order information: name, billing and shipping addresses, payment confirmation, email address, phone number, purchased products, and order history. We use it to process payment, fulfill and ship orders, provide confirmations, communicate with you, and screen for risk or fraud.
• Customer-support information: information you provide in messages, photos, videos, order details, and troubleshooting requests so we can provide support.

Minors

We do not intentionally collect personal information from children. If you are a parent or guardian and believe a child has provided us with personal information, contact us to request deletion.

Sharing Personal Information

We share personal information with service providers that help operate our WordPress and WooCommerce store, process payments, prevent fraud, deliver orders, host the Site, provide customer support, or analyze Site performance. We may also disclose information to comply with applicable law, respond to a lawful request, or protect our rights.

Behavioural Advertising

Where permitted and subject to your choices, we may use information about Site use and purchases to measure advertising and provide marketing communications that may interest you. Advertising and analytics partners may use cookies or similar technologies. You can adjust cookie choices where available and use the opt-out controls supplied by the relevant advertising platform.

Using Personal Information

We use personal information to offer products, process payments, fulfill and ship orders, provide account and customer support, prevent fraud, improve the Site, comply with legal obligations, and keep you informed about products, services, and offers when permitted.

Retention

When you place an order, we retain personal information for our records until it is no longer needed for the purposes described in this policy, unless a longer period is required by law or you validly request deletion.

Automatic Decision-Making

Service providers may use limited automated decision-making to prevent fraud, such as temporarily blocking IP addresses associated with repeated failed transactions or payment methods associated with suspicious activity.

Your Rights

Depending on where you live, you may have the right to know, access, correct, transfer, or delete personal information we hold about you, or to restrict or object to certain processing. California residents may also have rights under applicable California privacy law. To submit a request or authorize an agent, contact eybaikc@gmail.com.

Cookies

Cookies are small files stored on your computer or device. We use necessary cookies for the cart, checkout, account login, security, preferences, and basic Site functions. We may also use analytics, performance, advertising, and social-media cookies where permitted.

You can manage cookies through your browser controls and any consent tools shown on the Site. Blocking cookies may prevent some parts of the Site from working correctly. Session cookies generally expire when you close the browser; persistent cookies remain until they expire or are deleted.

Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, the Site may not change its data practices when such a signal is detected. Where required, we honor legally recognized opt-out preference signals.

Changes and Complaints

We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons. If you would like to make a complaint, contact eybaikc@gmail.com.